Have a question not listed here? Contact Us and we would be happy to answer it for you!
How easy is it to setup my site? TOP
It is very easy! You will not believe how user friendly our site builder is, you can set up and maintain your site in no time at all. You don't need to know any html or programming and we are here to help you set up your site if you need it too!
Does your sitebuilder include hosting? TOP
Yes our sitebuilder comes with hosting included! Our hosting service has 99.9% uptime and fast, reliable page loading. You will not be dissapointed!
Can I cancel service at any time? TOP
Yes you can. We would hate to lose you as a customer, but you do have the right to cancel your service at anytime if you are not satisfied with our services for any reason. If you are on the montly payment plan you must cancel your service before the following months billing to avoid being charged an additional month service. View more about cancellation and refunds in our terms of service agreement HERE If you would like to cancel your website service please click HERE
Do I get email accounts? TOP
Yes you do, you get up to 7 e-mail accounts of your choice (you@yourdomain.com)
What if I have questions or need help getting my site setup? TOP
We are here to help you! You can contact us anytime with any question via e-mail support, our support ticket system or the contact us form on this site. If you need to speak with us via telephone please email us so we can set up an appointment to contact you.
How many pages can I create? TOP
You can create unlimited pages, it does not matter if you need 2 or 200!
Does my design have to be country or prim to use your sitebuilder? TOP
NO! You design your site the way YOU want it. It does not matter if you are country, prim, classy, elegant, funky, whimsicial or plain! You can use whatever style to build your website that you want!
Do you offer a built in shopping cart with real time shipping? TOP
We will be adding a built in shopping cart in the near future. Our software company is in the process of creating that at this time so our customers will be upgraded to that once its available if you wish to use it. In the meantime our sitebuilder works seamlessly with Mal's E-Cart as a shopping cart. Mal's currently offers 8 options for shipping, and all of those are available to you with a free Mal's account. To get "Real Time" shipping by zipcode that is integrated with USPS, FEDEX, UPS you must have a Mal's Premium Account for only $8 per month (premium service is not required to have a site or a shopping cart with shipping features). See a list of Mal's Features HERE and see exactly what is included with each option.
Can I get a temporary website while I transfer from my previous one? TOP
Yes you can. If you need a temporary website so that you can transfer all of your information from your current website we can do that. Just make sure and let us know when you sign up that you will need a temporary website and we will get you all set up! If you have any questions how that works contact us and we would be glad to explain it to you.
